1. The 'Finder Factor' and the future of IT
    1. the Finder Factor
    2. FUD - Fear, Uncertainty and Doubt
    3. Summary
  2. Open Source and Standards
  3. Alternative Software
    1. Active Web Server
    2. Mail and Communications Server
    3. Instant Messaging Server
    4. PBX
    5. Summary
  4. Websites and Web Pages
    1. Personal Start Pages
    2. Using RSS Feeds
    3. Dynamic Websites
  5. Advanced Websites
    1. Blogging
    2. Serving RSS Feeds
    3. RSS Audio or Video Podcasts
  6. Taking Control
    1. Human Policies
    2. Computer policies
    3. Educate your users
    4. Reporting
  7. Backup and Recovery